Privacy Policy

Last updated: 17 April 2026

This Privacy Policy explains how Alumitherm Business Solutions (ABS), a trading division of Alumitherm Assist Ltd, collects, uses, and protects personal information when you visit abs.alumitherm.com or engage our services. We operate in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who we are

Alumitherm Assist Ltd (trading as Alumitherm Business Solutions) is the data controller for any personal information collected through this website.

  • Company: Alumitherm Assist Ltd
  • Registered address: Unit 1 New Bancroft Hall, Main Street, Tallaght, Dublin, D24 N726, Ireland
  • CRO number: 774826
  • Contact email: info@alumitherm.com

2. What information we collect

We only collect information that you voluntarily provide when you contact us. Through our enquiry form this includes:

  • Your name
  • Your company or trading name (optional)
  • Your email address
  • Your phone number (optional)
  • The service you are enquiring about
  • Any additional information you include in the message field

We do not use tracking cookies, advertising cookies, or third-party analytics that profile individual visitors. Our website hosting provider (Netlify) may record basic server logs (IP address, timestamp, page requested) for security and performance reasons, which are typically retained for a short period.

3. How we use your information

We use the information you provide for the following purposes:

  • To respond to your enquiry and provide you with the information or services you requested
  • To prepare quotations, proposals, or documents related to your enquiry
  • To communicate with you about ongoing work or projects
  • To meet our legal and regulatory obligations (for example, maintaining records for Revenue purposes)

We will not send you marketing communications unless you specifically agree to receive them.

4. Legal basis for processing

We process your personal data on the following legal bases under GDPR:

  • Legitimate interest — to respond to enquiries and operate our business
  • Contract — where we are delivering services you have engaged us to provide
  • Legal obligation — where we are required by Irish or EU law to retain certain records

5. Who we share your information with

We do not sell your personal data to anyone. We only share your information with third parties where it is necessary to deliver our services to you or where we are required to do so by law. These may include:

  • Our website hosting provider (Netlify) and email provider, who process form submissions and communications on our behalf
  • Our accounting and bookkeeping providers (for invoicing and tax compliance purposes)
  • Law enforcement or regulatory authorities where we are legally required to disclose information

6. How long we keep your information

We keep your personal information only as long as is necessary for the purposes set out above. Enquiries that do not lead to an engagement are typically deleted within 12 months. Records relating to completed services are retained for at least six years in line with Irish tax and accounting requirements.

7. Your rights under GDPR

You have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to have inaccurate or incomplete data corrected
  • Right to erasure — to request deletion of your data where there is no overriding legal reason to retain it
  • Right to restrict processing — to limit how we use your data
  • Right to data portability — to receive your data in a machine-readable format
  • Right to object — to object to our processing of your data on the basis of legitimate interest
  • Right to complain — to lodge a complaint with the Data Protection Commission of Ireland (dataprotection.ie)

To exercise any of these rights, please email us at info@alumitherm.com. We will respond within one month.

8. How we protect your information

We take reasonable technical and organisational measures to protect your personal data from loss, unauthorised access, disclosure, or alteration. This includes secure hosting, spam protection on our contact form, and restricted access to enquiry data within our business.

9. Children's privacy

This website and our services are not directed to children under the age of 16. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We recommend that you review this page periodically to stay informed of any changes.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: info@alumitherm.com
  • Post: Alumitherm Assist Ltd, Unit 1 New Bancroft Hall, Main Street, Tallaght, Dublin, D24 N726, Ireland
Note: This policy is provided as a good-faith standard Irish SME privacy notice. Before relying on it for formal compliance purposes, we recommend having it reviewed by a solicitor or qualified data protection advisor familiar with your specific business operations.